Facebook: The Word on Sponsored Posts
Continuing on a familiar theme – Social Media – this week I implore you to consider another article published in Melbourne’s ‘The Age’, this time specifically towards Facebook and the recently pushed ‘promotion’ of your status, page, event, etc.
Most of us already know that changes to the Facebook algorithm recently have vastly reduced the amount of updates you receive from the Pages which you have ‘liked’ – a concerning trend for musicians and artists whom relied on these such updates to inform their fanbase of pending events and milestones.
Nick Bilton did a bit more research into this trend, and despite the denials from Facebook that anything has changed as a result of their advertising revenue, Nick seems to have uncovered a different truth about the way advertised promotions are now spread in favour of, well; anything else.
The price of Facebook promotion, as opposed to our physical friends in Street Press and Posteirng, is much more worth the investment. Why? Everything is precisely targeted to friends of friends and networks beyond which you normally reach, yet still have some sort of Kevin Bacon, 7 Degrees of Separation type deal going for you. $10 can help you reach up to 8,000 people – depending on your number of initial ‘likes’.
However, many feel it is a matter of principle, that something that has been free and easy and beneficial for so long, is slowly but surely being taken from us.
Something is puzzling on Facebook.
Written by Nick Bilton; The Age, Melbourne: March 4, 2012
Early last year, soon after Facebook instituted a feature that let people subscribe to others’ feeds without being friends, I quickly amassed a healthy “subscriber” list of about 25,000 people.
Every Sunday morning, I started sharing my weekly column with this newfound entourage. Those garnered a good response. For example, a column about my 2012 New Year’s resolution to take a break from electronics gathered 535 “likes” and 53 “reshares.” Another, about Mark Zuckerberg, Facebook’s founder and chief executive, owing me $50 after the company’s public offering, quickly drew 323 likes and 88 reshares.
Since then, my subscribers have grown to number 400,000. Yet now, when I share my column, something different happens. Guess how many people like and reshare the links I post?
If your answer was more than two digits long, you’re wrong.
From the four columns I shared in January, I have averaged 30 likes and two shares a post. Some attract as few as 11 likes. Photo interaction has plummeted, too. A year ago, pictures would receive thousands of likes each; now, they average 100. I checked the feeds of other tech bloggers, including MG Siegler of TechCrunch, and reporters from The New York Times, and the same drop in interaction has occurred.
What changed? I recently tried a little experiment. I gave Facebook $7 to promote my column to my friends using the company’s sponsored advertising tool.
To my surprise, I saw a 1,000 percent increase in the interaction on a link I posted, which had 130 likes and 30 reshares in just a few hours. It seems as if Facebook is not only promoting my links on news feeds when I pay for them, but also possibly suppressing the ones I do not pay for.
Facebook proudly informed me in a message that 5.2 times as many people had seen my post because I had paid the company to show it to them. Gee whiz. Thanks, Facebook.
This may be great news for advertisers, but I felt slightly duped. I’ve stayed on Facebook after its repeated privacy violations partly because I foolishly believed there was some sort of democratic approach to sharing freely with others. I feel as if the company persuaded us to share under that premise and is now turning it inside out by requiring us to pay for people to see what we post.
Facebook takes a different view, saying that it is still finding the right balance for the algorithm that decides what people see in their news feeds.
“The two aren’t related; we don’t have an incentive to reduce the distribution that you send to your followers so that we can show you more ads,” said Will Cathcart, product manager for Facebook’s news feed.
“The impact ads are having on engagement is relatively low, and we’re really pleased with how low that is,” Cathcart said. “Over time, we’ve shipped a number of changes to our algorithm that may cause content to go up or down. We don’t feel we’re anywhere near done on making that algorithm work well.”
Facebook said in a statement that “the median amount of feedback on posts (likes, comments, shares) from people who have more than 10,000 subscribers is up 34 per cent from a year ago.” But the math does not add up. Facebook is seeing a 2 per cent drop in interaction on the news feed, and is now replacing free content with paid content, which means a large number of free posts will disappear from people’s feeds as sponsored ads float to the top.
Eben Moglen, a professor at Columbia who specialises in internet law, said that although Facebook’s decisions to prioritise paid content could be seen as unethical, the company is not breaking any antitrust laws, yet.
“While the effort that is being characterised is problematic, no one has defined Facebook as dominant in a market,” he said, adding that the competition among social networks leaves Facebook open to operate of its own devices.
In the past, lawmakers have gone after big companies that favor their own products and suppress others.
Microsoft in the late 1990s took advantage of its hold on PCs to force internet Explorer onto people. Recently, Google has caught the attention of the US Federal Trade Commission and a number of European regulators for highlighting its own products in search results. But in both instances, the companies were monopolies. Although Facebook has 1 billion users, there are plenty of other social networks and billions of people still not on the site.
“Certainly Facebook has changed its policies and adjusted its products in order to squeeze as much revenue out of all of the openings of the business model in a way that they didn’t have to do before they went public,” said James McQuivey, an analyst at Forrester Research and author of the book Digital Disruption. “It’s very possible there’s now a giant pendulum swinging within Facebook, where every division is under pressure to find revenue and advertising solutions.”
But for those who use Facebook for business needs, like restaurants, news outlets and local mom-and-pop shops that rely on the site to update customers, the changes could be damaging.
“It’s not just that people will feel nickeled and dimed by this, it’s that ultimately the value of the product disappears as the stream of information in your social network, one that used to be rapid and friction free, is no longer there and now consumed by advertising,” McQuivey said.
When I asked Avichal Garg, another product manager for Facebook’s news feed, why my interaction count dropped so sharply, he said the company clearly needed to improve its algorithm.
“It’s really not in our best interest to take out the most engaging stuff and replace it with ads,” he said. “We want to make sure we show the right content to the right people.” Facebook’s ability to control the algorithm puts it in a different position from its competitors.
Twitter has the same type of advertising module, called the sponsored tweet, but although the company might highlight the ad within a user’s stream, it does not suppress other people’s content in the process. Everything just falls into a time-based stream.
Facebook may become dominant enough that its actions vex regulators, then it may be forced to change what it highlights in news feeds. Or, maybe the people who use the service will grow so tired of what seems like another bait-and-switch that they will decide to stop sharing, even if it seems to be free.
Josh Forner is a Melbourne-based singer/songwriter and NMIT Music Business Graduate, volunteering with Melting Pot as a Social Media Manager, Freelance Writer and Industry Analyst. Any opinions expressed are solely expressed by the author not necessarily those of the Melting Pot music community.
The views expressed in this article are the views of the author and not necessarily the views of Melting Pot.
Author DetailsJosh Forner
Josh Forner is a folk/pop songwriter from Melbourne, Australia and Virginia, USA. Forner was born in Melbourne on July 2 1988, and spent the first 18 months of his life there before moving with his parents to the town of Reston in Virginia, USA. At the age of 3, Forner and his mother returned to Melbourne, where he has stayed ever since.
Josh sings of love, primarily (wow, what a shock right?), but also on his list of ‘hot topics’ are politics, famine, poverty and - of course – landscapes: the folk writer’s favourite.
He’s played with some of Melbourne’s stalwarts including Timothy Cannon, Bridget Pross, Mr Brady, Pro Rata, Gabriel Lynch & Kyle Taylor, and has contributed two of his tracks to non-profit compilation CDs in the past.
Josh’s repertoire continues to grow. He released his first album, a 10-track LP entitled ‘Leading to Nowhere’ at The Workers Club on May 28th, 2013. Forner has since returned to the studio to begin work on a 5-track solo EP to be released by the end of 2013. Following that, he has plans for album number two in 2014.